Privacy Policy

This site collects some personal data of its surfers / users.


DERMA SHOP di Mancini Mattia – P.Iva : IT04156040406 - CF MNCMTT87T17C573M - REA FO332116
Via Barbaro 12, Savignano sul Rubicone (FC) 47039 Italia

Tel : 800.032.692 E-mail : [email protected] PEC [email protected]

What personal data of customers are collected on

The personal data we receive from our customers help us to customize and continuously improve your purchases on the site. We use this data in particular to manage orders, provide products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and, in general, manage your account, show content such as lists customer wishes and reviews and recommend products and services that may be of interest to you. We also use this data to improve our online store and our service, to prevent or expose fraud or abuse to the detriment of our website and to allow third parties to perform technical, logistical and other activities on our behalf.

Below, some categories of personal data that we collect.

Personal data provided by you

We receive and store any information you enter on our site or that you provide to us in any other way. You may choose not to provide certain data, but in this case you may not be able to use some of our services. We use the data you provide to respond to your requests, customize our suggestions for you to improve our online offer and our communications with you.

Personal data that is collected automatically

We receive and retain certain categories of personal data each time you interact with us. For example, like many websites, we use "cookies" and obtain certain data when your web browser accesses or to advertisements and other content presented with reference to on other websites.

Mobile devices

When you download or use applications created by or its affiliates and, if applicable, when you have requested or consented to use the location feature on your mobile device, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services such as search results and other personalized content. Most mobile devices allow you to disable location services.

Communications via e-mail

To monitor our communications, we ask, sometimes, confirmation of receipt of an e-mail message. If you do not wish to receive e-mails or other mail from us, you can review your Newsletter settings and notification preferences or write via Mail expressing your will at [email protected]

Personal data received from other sources

We may receive your personal information from other sources and add them to your account information.


To allow our systems to recognize your device and to provide you with functionality we use cookies.

Are personal data collected through transferred to third parties?

The personal data of our customers are an important part of our work and it is not our business to transfer them to others. Therefore personal data will be communicated only in accordance with the methods described below in addition to being shared with Derma Shop by Mancini Mattia and the companies placed under his control. The same, in carrying out their activities act in accordance with this Privacy Policy or in any case to rules that provide safeguards similar to those described in this Privacy Policy.

Third-party service providers
We use other companies and individuals to carry out certain activities on our behalf. For example, to process orders, deliver packages, send traditional mail and e-mail, remove repetitive information from customer lists, analyze data, provide marketing assistance, provide search results and links (including lists and paid links), make payments with credit cards and provide customer services. These providers only have access to the personal data that are necessary to perform their duties. We guarantee that they can not use the same data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and in accordance with applicable regulations regarding the protection of personal data.

Company transfers
As our business is in continuous development, we could sell or buy shops, branches or production units. Generally, in such transactions, the personal data of the customers are part of the corporate assets that are transferred, but remain subject to the commitments assumed in any previous Privacy Policy (unless, of course, the customer does not expressly give his consent to proceed otherwise ). Moreover, in the unlikely event that the ownership of Derma Shop by Mancini Mattia or substantially all of its assets are transferred to third parties, the personal data of customers will naturally fall within the transferred assets.

Protection of Derma Shop by Mancini Mattia and other subjects
We disclose data relating to the account and other personal data only if this is expressly required by law; to enforce or apply our General Conditions of Use and Sale and other agreements; to protect our assets or rights, as well as the safety of, our users or other subjects. This includes the exchange of information with other companies and organizations that prevent fraud or reduce credit risk. Obviously, this does not include the sale, sharing or otherwise disclosure of personal data received from customers for commercial purposes, contrary to the commitments made in this Privacy Policy.

With your consent
In cases other than those indicated above, you will be informed each time your personal data will be communicated to third parties and you will have the possibility to choose whether or not to communicate your personal data to third parties. Whenever personal data is transferred to companies, institutions or institutions based in countries outside the European Community, we will ensure that the data is transferred in accordance with this Privacy Policy and as required by current legislation on protection data in the context of the communication of data to third parties as indicated above.

Is the security of my personal data guaranteed?

We are committed to protecting the security of your personal information when sending it, using the Secure Sockets Layer (SSL) software, which encrypts the information you enter.

At the time of order confirmation, we only display the last four digits of your credit card number. Naturally, we transmit the complete credit card number to the financial institution issuing the credit card during the processing of the order.

Our security procedures imply that you may occasionally be asked to prove your identity before disclosing personal data.

It is important that you take appropriate protection against unauthorized access to your password and your computer. Always make sure you are disconnected when using a computer shared with other users. Click here to view more information on how to log out.

Advertisers and links to other websites

Our site may display third party advertisements and links to other websites.

What personal data can I access?

Through you have the possibility to access a wide range of data related to your account and your operations on; you can view your data and update them if necessary.

What options do I have available?

As indicated before, you can always choose not to provide personal data, provided that the communication of such data may be necessary to place an order or take advantage of some functions of such as My Profile, Wish List, Customer Reviews.

If you do not want to receive e-mails or other mail from us, you can review your Newsletter Settings and notification preferences. (You may decide not to receive from us the General Terms of Use and Sale and other legal communications, such as this Privacy Policy. These policies, however, will continue to govern your use of and orders made on dermashopmancini. com (It remains your responsibility to consult them and take note of any changes).

If you do not want us to use the personal information we collect to personalize the third party advertisements that we show you, you can review your Newsletter Settings and notification preferences.

You can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the settings of the add-on or visiting the website of its manufacturer. However, since cookies allow you to take advantage of some essential functions of, we advise you to leave them enabled. If, for example, you block or refuse our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any product and service that requires your registration.

Can minors use

No, minors can't use or buy trough

Information and revisions

If you still have doubts about the Privacy Policy at, send us an email to [email protected]

Our activities change constantly and therefore also the Privacy Policy and the General Conditions of Use and Sale will be subject to change. It may happen that we send you periodic remainders via e-mail about our policies and conditions of use, unless you have asked us not to do so. In case you have disabled these changes we suggest you to check our website often to check for any changes. Unless otherwise stated, the current Privacy Policy applies to all personal information we have about you and your account. In any case, we keep our promises and we will never substantially change our policies and procedures. If, on the other hand, substantial changes become necessary, we will inform you so that you can express your consent to the changes.

Examples of personal data collected

Personal data provided by you

Most of the personal data is provided by you when you search, order, send messages to mailing lists or discussion groups, participate in contests or questionnaires or communicate with customer service. For example, provide personal information when: search for a product, place an order through; provide personal information in My account (and you may have more than one if you used more than one email address when you ordered) or My profile; communicate with us by telephone, e-mail or otherwise; complete a questionnaire or a competition entry form; use our services; fill in a Wish List or other gift lists; participate in discussion groups or other community features; write and rate reviews; specify a notice of special occasions; use other personal notification services such as availability notifications for delivery. Here is the data you provide: your name; address and telephone number; credit card information; names of the recipients of the orders (addresses and telephone numbers included); names (with addresses and telephone numbers); email addresses of your friends and other people; content of reviews and e-mails sent to us; the personal description and the photo contained in My profile; and financial data.

Data collected automatically

We collect and analyze data such as, for example: the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type and version; and time zone settings, browser plug-in types and versions, operating system and platform; order history, data that we sometimes combine with similar information collected by other customers for the purpose of creating functions such as "Best Sellers"; the complete URL (Uniform Resource Locators) path (including date and time); the number of cookies; the products you viewed or searched for; and any telephone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data collected through certain parts of our website to prevent fraud and other purposes. During some visits, it is possible that we use software tools such as JavaScript for the purpose of evaluating and collecting session information, including page load times, download errors, duration of visits to certain pages, interaction information with pages (such as scrolling , click and cursor movements on pages) and methods used to exit the page. We may also collect technical information to help us identify your device for fraud and diagnostic prevention purposes.

Mobile Devices

Most mobile devices provide users with the ability to disable location services. In most cases these commands are located within the device settings menu. For information on particular devices, click here. If you have questions about how to disable your device's location services, we recommend that you contact your mobile operator or device manufacturer.

Personal data collected from other sources

From other sources we receive data such as: updated information on delivery and address by our carriers or other third parties, which we use to make changes to update our records and to deliver the next orders or make future communications more fast; account data, information on orders or returns and pages visited by some commercial operators with whom we manage certain operations in co-branding or to which we provide technical, implementation, advertising or other services; data on searches for terms and related results collected following research conducted in the web search engines offered; search results and links, including paid listings (such as Sponsored Links); and credit data from central risks, to which we resort to offer credit or financial services to some customers as well as to prevent and unmask fraud.

Joint offers with other companies or in co-branding

We may, from time to time, offer products and services jointly with other companies or in co-branding.

Data you can access

On you can access data such as, for example: updated information on recent orders; personal identification information (including name, e-mail, password, communication preferences and preferences for personalized advertising, address book and settings); payment settings (including credit card information and promotional codes and accounting situation); e-mail notification settings (including product availability alerts, deliveries, special occasion alerts and newsletters); suggestions (including Suggestions-Suggested for you and Improve your Suggestions); shopping lists and gift lists (including the wish list); my profile (including your reviews on products, your suggestions, alerts, personal profile).


Among the Personal Information collected from this site, either independently or through third parties, there are: Cookies, Usage Data, Email, Name, Surname and Various types of Data.

Other Personal Information collected may be indicated in other sections of this privacy policy or through informative texts displayed together with the collection of the Data. Personal Data may be entered voluntarily by the User, or collected automatically during the use of this site.

Any use of Cookies - or other tracking tools - by this site or third party service providers used by this site, unless otherwise specified, is used to identify the User and record the related preferences for purposes strictly linked to the provision of the service requested by the User and to remarketing.
Failure to provide the User with some Personal Data may prevent this site from providing its services.

The User assumes the responsibility of the Personal Data of third parties published or shared through this site and guarantees to have the right to communicate or disseminate them, freeing the owner from any liability to third parties.


The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may have access to the Data subjects of the persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.


The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.


The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of treatment or deletion of data.


The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Contacting the User and Interaction with external social networks and platforms, remarketing, shipping information and billing and management of vouchers discount and personalized coupons.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.


Personal Data is collected for the following purposes and using the following services:

Contact the user
Contact forms
By filling out the contact forms with their own Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal data collected: Name, Surname, E-Mail and various types of data.

Interaction with Social Networks
These services allow you to make interactions with social networks, or other external platforms, directly from the pages of this site.
The information collected by these applications are subject to the privacy policies of the respective owners of the Social Network.
If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Social Facebook Widgets (Facebook, Inc.)
Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data collected: cookies and usage data.

Place of processing: USA - Privacy Policy

Processing of statistical data
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of the User's behavior in order to evaluate the effectiveness and functioning of their website.

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network. In addition, data will be collected from Google regarding the geographical location, age, type of browser and other types of data to promote the remarketing and targeting of the audience of this site.

Personal data collected: cookies and usage data.

Place of processing: IT - Privacy Policy – Opt Out



The User's Personal Data may be used for the defense by the Owner in court or in the stages leading to its eventual establishment, by abuses in the use of the same or related services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.


At the request of the User, in addition to the information contained in this privacy policy, this site may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.


For needs related to operation and maintenance, this site and any third party services used by it may collect System Logs, which are files that record the interactions and that may also contain Personal Data, such as the User IP address.


More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.


The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or otherwise of the same with the Data Controller, to know its content and origin, to verify its accuracy or request its integration , the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.

This site supports "Do Not Track" requests. To find out if any third-party services used support them, consult their privacy policy.


The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Please therefore consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this site and may request the Data Controller to remove their Personal Data by e-mail to this email. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.



It constitutes personal data any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.


This information is collected automatically from this site (or from third-party applications that this site uses), including: IP addresses or domain names of the computers used by the connecting User, addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server, the country of origin, the characteristics of the browser and of the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the site, with particular reference to the sequence of pages consulted, the parameters related to the operating system and the user's IT environment.


The individual who navigates within this site, which must coincide with the interested party or be authorized by him and whose personal data are being processed.


The natural or legal person to whom the Personal Data refers.


The natural person, legal person, public administration and any other body, association or body appointed by the Data Controller to process Personal Data, as established by this privacy policy.


The physical person to whom they compete, even together with another owner, decisions regarding the purposes, methods of processing personal data and the tools used, including the security profile, in relation to the operation and use of the services of this site web. The Data Controller, unless otherwise specified, is the owner of this site.


The hardware or software tool through which the Personal Data of Users are collected.


Small portion of data stored in the User's device.


Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, concerning Cookies.

This privacy statement only concerns this site.